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Play / Pause button not working with IR remote with new Apple TV

Recently updated to the latest Apple TV. I have been using my Logitech Harmony 700 remote with the 2nd & 3rd generation Apple TV with no problems. The 4th gen Apple TV works great with the same IR commands as previous generation Apple TVs, but the Play / Pause button doesn't seem to work.


When using the bluetooth remote that came with the 4th gen Apple TV, Play / Pause works, when using an IR remote it doesn't.


This is using applications HBO GO & Watch ESPN.


Is this a bug? Also Apple can you fix this. In my living room I only keep one remote and that is my Harmony. I have no intrest in having a bunch of remote controls around my living room.



I found this developer post that could shed some light on the issue. Though I'm not sure why Play / Pause coming over IR would be treated different from it coming over bluetooth:

https://forums.developer.apple.com/thread/22217

Posted on Nov 14, 2015 8:01 AM

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Posted on Nov 19, 2015 7:15 AM

THIS IS NOT A SOLUTION. IT IS POINTING OUT OTHERS ARE SEEING THE ISSUE.


Others are seeing the same issue. Here on the Plex form someone is reporting the same issue:


https://forums.plex.tv/discussion/192198/infrared-remote-play-pause-control-not- working

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Play / Pause button not working with IR remote with new Apple TV

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