On Nov. 5, 2015 I tried to download
| Thanksgiving Theme | 2:00 | Vince Guaraldi Trio | Charlie Brown Holiday Hits (Remastered) | Holiday | 2 |
As you can see, it's supposed to be 2 minutes. However, it plays less than 5 seconds. I have been trying to find a way to re-download this. Can you help me please?
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Windows 7, null
Hello mdavenpo,
Thanks for using the Apple Support Communities!
I understand that a song you purchased from iTunes is not playing as you expected. To troubleshoot this situation, I would first recommend deleting the song from your iTunes library and then re-download it fresh. After re-downloading, test it again to ensure it plays as expected.
Download your past purchases - Apple Support
If the issue continues after downloading again, I would suggest reporting the problem to our iTunes Store support using the information in the next article.
Cheers!
Song did not download properly
