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Helpful answers
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Nov 14, 2015 9:07 AM in response to McGIOby Linc Davis,Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.
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Nov 14, 2015 9:20 AM in response to Linc Davisby McGIO,Did you envy read my post? The issue is not related to any 3rd party software. I can't get the iTunes Family Sharing running. Seems a bug in Apple side.
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Nov 14, 2015 10:11 AM in response to McGIOby Linc Davis,Are you interested in solving the problem? If so, please do as I suggested.
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Nov 14, 2015 7:02 PM in response to Linc Davisby McGIO,Of course I am interested in solving the problem. You are trying too hard to drive me to do something that is not necessary.
This is not a it was working and now is not kind of issue to go over the trouble shooting you suggested.
I was able to add the family member through my iPad, however El Capitan doesn't work for it.

