Q: problem with my network canon printer which does not print
Hello,
i have a canon printer image runner advance 2020 l which is connected to a smart unmanaged switch but it does not print.
I have many machines connected with unmanaged switch SMC (Giga), the printer too is connected to the same switch
some machines print correctly without problems (some have mac os 10.8 and some others have mac os 10.10 version)
If i use web interface of printer, everything is ok i can print test page but if i would like to print a file, it tell me
that the printer is receiving file and is connecting...., it take many minutes and then nothing happen, no file printed.
The document looks like it is sent to the printer. However, nothing prints. Any suggestions?
PS: I tried many drivers and everything goes ok in installation and the machine finds the printer without problems using the fixed IP.
Thank you in advance
MacBook Pro, OS X Mountain Lion (10.8.5)
Posted on Nov 14, 2015 11:10 AM