I cant sign into my apple id only on my i phone I can on my i pad and comouter. It gives me a verification code. I have no idea where to put this code.

Question

I cant sign into my apple id only on my i phone I can on my i pad and comouter. It gives me a verification code. I have no idea where to put this code.

I cant sign into my apple Id om My i phone. I can on my i pad and comouter. It gives me a verification code. I have no idea where to put this code. I have reset my password. still nothing.

iPhone 5, iOS 9.1

Posted on Nov 14, 2015 10:07 AM

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Answer 1

Nov 14, 2015 10:42 AM in response to Tracey and Alf

Hi

The Verification code is the 3 digit code on the back of your credit card.

Go to itunes main page bottom of page apple ID

Click on apple ID go to manage payments enter verification code

From the back of your card.

Cheers

Brian

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Answer 2

Nov 14, 2015 11:05 AM in response to Tracey and Alf

Do you have two-factor authentication enabled? See this article:

Two-factor authentication for Apple ID - Apple Support

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