HT201444: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device

Learn about If you see error 9, 4005, 4013, or 4014 when you restore your iOS device
StephenFoster007

Q: unable to restore iPhone 5c. help

unable to restore iPhone 5c. help

iPhone 5c

Posted on Nov 14, 2015 5:38 PM

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Q: unable to restore iPhone 5c. help

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  • by joe_7399,

    joe_7399 joe_7399 Nov 16, 2015 5:42 AM in response to StephenFoster007
    Community Specialists
    Nov 16, 2015 5:42 AM in response to StephenFoster007

    Hi StephenFoster007,

     

    Thanks for using the Apple Support Communities!

     

    From your post, I understand that you need help restoring your iPhone. Without knowing exactly what the situation is, I would suggest reading over and working through the steps located in the following article. 

     

    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

     

    If you continue to have an issue, please let us know more about what is going on. What happened to cause you to want to restore? Do you receive an error or alert when you try to restore? How are you restoring? What part in the process does the restore fail? Any other information that you think would be beneficial would help us better serve you. 

     

    Best!