Q: iPhone 5c updating, froze and deleting apps

My iPhone 5c randomly was updating apps and then froze on two apps and I turned my phone off thinking it would help but it ended up just deleting the two apps and I had to go into the App Store and redownload them completely. Then just last night it turned my phone off randomly and turned it back on while it was in charge.

iPhone 5c, iOS 9.1

Posted on Nov 15, 2015 4:56 AM

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Q: iPhone 5c updating, froze and deleting apps

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by mario49,

mario49 Nov 16, 2015 1:01 PM in response to Sleepinghorizon
Community Specialists

Nov 16, 2015 1:01 PM in response to Sleepinghorizon

Hello Sleepinghorizon,

After reviewing your post, It sounds like the iPhone was downloading updates froze and later rebooted itself. I would recommend you read this article, it may be able to help troubleshoot the issue.

If your iOS device restarts or displays the Apple logo unexpectedly - Apple Support

Thank you for using Apple Support Communities.
Have a nice day.
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