HT202118: Restore your Apple TV to its factory settings

Learn about Restore your Apple TV to its factory settings

redcobra

Level 1 (0 points)

Q: beings you need a usb c cable to do a restore it should have beed provided with the unit

Why the apple tv has a usb c connection and not a cable so you can do a restore is enough to not buy another one or recommend it to anybody else. It is bad enough that i have used it 2 times and now it failed.

Posted on Nov 15, 2015 8:48 AM

I have this question too

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by Limnos,

Limnos Nov 15, 2015 8:56 AM in response to redcobra
Level 9 (53,552 points)

Mac OS X

Nov 15, 2015 8:56 AM in response to redcobra

Apple Support Communities is primarily an end-user to end-user (i.e., users like you helping other users) technical issue support feature. Feedback for Apple will likely get more attention if you send it using:

http://www.apple.com/feedback/ - Apple products feedback links
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by BobTheFisherman,

BobTheFisherman Nov 15, 2015 9:00 AM in response to redcobra
Level 6 (15,139 points)

Nov 15, 2015 9:00 AM in response to redcobra

What?

Do you have a technical support question or are you just ranting? If you have a technical support question please provide details of your issue and equipment.
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by deggie,

deggie Nov 15, 2015 2:37 PM in response to redcobra
Level 9 (54,409 points)

Nov 15, 2015 2:37 PM in response to redcobra

The Apple TV 4 USB-C port is not there for consumer use it is to be used by Apple for diagnostic purposes so why would they include the cable?
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HT202118: Restore your Apple TV to its factory settings

Q: beings you need a usb c cable to do a restore it should have beed provided with the unit

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by Limnos,

by BobTheFisherman,

by deggie,

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