Q: Internet Accounts not responding on password for google accounts
When I try to add gmail accounts to Internet accounts I get prompted for a password. Once I enter the password the modal goes blank and I never get a response. I eventually have to cancel the request.
Checking the Console log I see the following
2015/11/15 9:14:51,752 PM com.apple.preferences.internetaccounts.remoteservice[8862]: __56-[ACUIViewController persistVerifiedAccountWithActions:]_block_invoke_3:103 -- *** Failed: Error Domain=com.apple.accounts Code=13 "Unable to fetch existing credential due to error -67808 Requested By: 8862" UserInfo={NSLocalizedDescription=Unable to fetch existing credential due to error -67808 Requested By: 8862, NSUnderlyingError=0x7fa29a7bf4b0 {Error Domain=com.apple.accounts.keychain Code=-67808 "(null)"}}
and at times seemingly related message when I try to add to iCal
2015/11/15 8:57:04,132 PM accountsd[8557]: [com.apple.calendar.foundation.accounts] [An OAuth token doesn't exist for xxxxxx@ixxxxx.com (3327167B-93B3-4143-80ED-C174CB95E977).]
2015/11/15 9:34:25,544 PM Mail[6948]: Parameter Error in /BuildRoot/Library/Caches/com.apple.xbs/Sources/passwordserver_saslplugins/pass wordserver_saslplugins-188/plain_clienttoken.c near line 195
2015/11/15 9:34:25,544 PM Mail[6948]: Failed to start the SASL connection
SASL(-7): invalid parameter supplied: Parameter Error in /BuildRoot/Library/Caches/com.apple.xbs/Sources/passwordserver_saslplugins/pass wordserver_saslplugins-188/plain_clienttoken.c near line 195
MacBook Air (13-inch, Early 2014), OS X El Capitan (10.11.1)
Posted on Nov 15, 2015 11:39 AM
I was finally able to fix this after a few days of trial and error.
This was a fresh first-time installation (not upgrade) of El Capitan, all my iCloud and Keychain data was backups from Yosemite, everything else I reinstalled and reconfigured manually like I like to do from time to time.
I had no issue adding all my Internet Accounts, including Google but then when I deleted it and re-added it, it kept getting stuck at the very last step where you decide which Applications to share the account with. Clicking [ OK ] would show briefly the spinner and then nothing happened, forcing you to exit the dialog.
What I was able to finally figure out is that, somehow, my keychain passwords for Google got messed up. By deleting all of them allowed me to eventually be able to go past that last dialog step and add the account back.
1. Open Keychains
2. Select All Items
3. Search for "Google"
4. Delete all references of Kind "Application Password" and Calendars (if any)
Once confirmed the deletion, try adding the Google account again and it should work.
Hope it helps, it's been a very frustrating issue.
Posted on Nov 18, 2015 11:25 PM

