How do you stop the spinning color wheel?

The spinning wheel was present before installing El Capitan and it continues after the installation. What is the recommendation for stopping the spinning color wheel?

iMac, OS X El Capitan ver 10.11.1

Posted on Nov 15, 2015 6:10 PM

Reply
12 replies

Nov 15, 2015 7:56 PM in response to UCLA GO

Just looking at the partial beginning of the report shows that you are running El Capitan with the absolute minimum of 4 GB RAM - that would most likely be at least part of your problem: apps and processes are trying to do what they need to do without the necessary resources (RAM).


However, we'll wait for you to post the actual full report which may or may not reveal any other problems.


FWIW, upgrading a not so well functioning OS will usually not solve whatever problems exist.

Nov 15, 2015 8:10 PM in response to UCLA GO

Here is a copy of the complete report:


EtreCheck version: 2.6.3 (223)

Report generated 11/15/15, 7:02 PM

Runtime 5:09

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Click to remove] links for help removing adware.


Hardware Information: (What does this mean?)

iMac (27-inch, Mid 2011)

[Click for Technical Specifications]

[Click for User Guide]

iMac - model: iMac12,2

1 2.7 GHz Intel Core i5 CPU: 4-core

4 GB RAM Upgradeable

[Click for upgrade instructions]

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: (What does this mean?)

AMD Radeon HD 6770M - VRAM: 512 MB

iMac 2560 x 1440


System Software: (What does this mean?)

OS X El Capitan 10.11.1 (15B42) - Time since boot: about 4 days


Disk Information: (What does this mean?)

WDC WD1001FALS-403AA0 disk0 : (1 TB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (657.31 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-STDVDRW GA32N ()


USB Information: (What does this mean?)

Apple Inc. FaceTime HD Camera (Built-in)

Western Digital My Passport 0748 1.5 TB

EFI (disk1s1) <not mounted> : 210 MB

My Passport (disk1s2) /Volumes/My Passport : 1.50 TB (579.18 GB free)

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Card Reader


Thunderbolt Information: (What does this mean?)

Apple Inc. thunderbolt_bus


Gatekeeper: (What does this mean?)

Mac App Store and identified developers


Adware: (What does this mean?)

Genieo, InstallMacAdware! [Click to remove]


Kernel Extensions: (What does this mean?)

/System/Library/Extensions

[not loaded] com.nike.sportwatch (1.0.0) [Click for support]

[not loaded] com.philips.iokit.DLconnect (85) [Click for support]


System Launch Agents: (What does this mean?)

[killed] com.apple.AssetCacheLocatorService.plist

[killed] com.apple.BezelUI.plist

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.FolderActionsDispatcher.plist

[killed] com.apple.SafariCloudHistoryPushAgent.plist

[killed] com.apple.SafariNotificationAgent.plist

[killed] com.apple.assistantd.plist

[killed] com.apple.cdpd.plist

[killed] com.apple.cloudphotosd.plist

[killed] com.apple.cmfsyncagent.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.followupd.plist

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.photolibraryd.plist

[killed] com.apple.printtool.agent.plist

[killed] com.apple.quicklook.plist

[killed] com.apple.security.idskeychainsyncingproxy.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

19 processes killed due to insufficient RAM


System Launch Daemons: (What does this mean?)

[killed] com.apple.AssetCacheLocatorService.plist

[killed] com.apple.GSSCred.plist

[killed] com.apple.awdd.plist

[killed] com.apple.emond.aslmanager.plist

[killed] com.apple.icloud.findmydeviced.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.periodic-daily.plist

[killed] com.apple.periodic-monthly.plist

[killed] com.apple.periodic-weekly.plist

[killed] com.apple.softwareupdate_download_service.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

[killed] com.apple.xpc.smd.plist

14 processes killed due to insufficient RAM


Launch Agents: (What does this mean?)

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.hp.productresearch.plist [Click for support]

[running] com.newwellnesssolutions.DLconnectMonitor.plist [Click for support]

[running] com.nike.nikeplusconnect.plist [Click for support]


Launch Daemons: (What does this mean?)

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]


User Launch Agents: (What does this mean?)

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!


User Login Items: (What does this mean?)

iTunesHelper UNKNOWN Hidden (missing value)

Google Drive Application (/Applications/Google Drive.app)

Dropbox Application (/Applications/Dropbox.app)

Flickr Uploadr UNKNOWN (missing value)

VerizonUpdateCenter Application (/Applications/VerizonUpdateCenter.app)

Launch Nikon Message Center 2 Application (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)

HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)

HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)


Other Apps: (What does this mean?)

[running] com.apple.xpc.launchd.oneshot.0x10000010.EtreCheck

[running] com.google.GoogleDrive.47072

[running] com.grlgames.fulldecksolitaire.5792

[running] com.hp.productresearch.88672

[running] jp.co.canon.cijscannerregister.92512


Internet Plug-ins: (What does this mean?)

FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 19.0.0.245 - SDK 10.6 [Click for support]

Default Browser: Version: 601 - SDK 10.11

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8


User internet Plug-ins: (What does this mean?)

UploadManager: Version: Unknown - SDK 10.5 [Click for support]

RocketEngine: Version: Unknown - SDK 10.5 [Click for support]

Google Earth Web Plug-in: Version: Unknown


Safari Extensions: (What does this mean?)

Facebook Cleaner

WOT

Facebook Improved

Facebook Photo Zoom

clea.nr Videos

Greenhouse

AddThis

AdBlock


3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]


Time Machine: (What does this mean?)

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 342.04 GB

Destinations:

My Passport [Local]

Total size: 1.50 TB

Total number of backups: 122

Oldest backup: 6/21/13, 11:46 PM

Last backup: 11/15/15, 5:54 PM

Size of backup disk: Adequate

Backup size 1.50 TB > (Disk used 342.04 GB X 3)


Top Processes by CPU: (What does this mean?)

3% WindowServer

2% backupd

2% mds_stores

2% fontd

1% Full Deck Solitaire


Top Processes by Memory: (What does this mean?)

658 MB kernel_task

393 MB com.apple.WebKit.WebContent(6)

254 MB mdworker(19)

115 MB Safari

98 MB mds_stores


Virtual Memory Information: (What does this mean?)

98 MB Free RAM

3.90 GB Used RAM (692 MB Cached)

558 MB Swap Used


Diagnostics Information: (What does this mean?)

Nov 15, 2015, 05:45:12 PM ~/Library/Logs/DiagnosticReports/LookupViewService_2015-11-15-174512_[redacted] .crash

Nov 15, 2015, 11:02:21 AM ~/Library/Logs/DiagnosticReports/VerizonUpdateCenter_2015-11-15-110221_[redacte d].crash

Nov 15, 2015 8:15 PM in response to UCLA GO

Please review the options below to determine which method is best to deal with the Adware installed on your computer.

The Easy, safe, effective method: https://www.malwarebytes.org/antimalware/mac/


If you are comfortable doing manual file removals, use the Apple support document below.

http://support.apple.com/en-us/HT203987


Also, read the articles below to better understand why it has happened and be more prepared for the next time there is an issue on your computer. https://discussions.apple.com/docs/DOC-7471

https://discussions.apple.com/docs/DOC-8071

http://www.thesafemac.com/tech-support-scam-pop-ups/

Nov 15, 2015 8:36 PM in response to UCLA GO

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the requisite skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Another indication that the test is safe can be found in this thread, and this one, for example, where the comment in which I suggested it was recommended by one of the Apple Community Specialists, as explained here.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a general summary of what you need to do, if you choose to proceed:

☞ Copy a particular line of text to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is intermittently slow, run the test during a slowdown.

You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual before running it. If you can only test in safe mode, do that.

6. If you have more than one user, and only one user is affected by the problem,, and the affected user is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.

If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If the test is taking much longer than usual to run because the computer is very slow, you might be prompted for your password a second time. The authorization that you grant by entering it expires automatically after five minutes.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

Part 1 of 4 done at … sec

Part 4 of 4 done at … sec

The test results are on the Clipboard.

Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress.

Wait for the final message "Process completed" to appear. If you don't see it within about 15 minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it. Then go to the next step. You'll have incomplete results, but still something. If you close the Terminal window while the test is still running, the partial results won't be saved and you'll have to start over.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been saved to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the software that runs this website. Please post the test results on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Aug 25, 2016 1:22 PM in response to Linc Davis

EtreCheck version: 3.0.2 (306)

Report generated 2016-08-25 14:43:42

Download EtreCheck from https://etrecheck.com

Runtime 5:01

Performance: Below Average


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Beachballing


Hardware Information:

iMac (24-inch, Early 2008)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac8,1

1 3.06 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR2 SDRAM 800 MHz ok

BANK 1/DIMM1

2 GB DDR2 SDRAM 800 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information:

NVIDIA GeForce 8800 GS - VRAM: 512 MB

iMac 1920 x 1200


System Software:

OS X El Capitan 10.11.6 (15G31) - Time since boot: about one hour


Disk Information:

Hitachi HDT721064SLA360 disk0 : (640.14 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 639.28 GB (313.60 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information:

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Seagate Backup+ Desk 5 TB

EFI (disk1s1) <not mounted> : 210 MB

Time Machine 5TB (disk1s2) /Volumes/Time Machine 5TB : 5.00 TB (4.34 TB free)

Apple Inc. Built-in iSight


Configuration files:

/etc/sudoers, File size 1157 but expected 2299

/etc/hosts - Count: 15


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Library/Extensions

[loaded] com.seagate.driver.PowSecDriverCore (5.2.7 (26999) - SDK 10.4 - 2016-08-04) [Support]


/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.7 (26999) - SDK 10.4 - 2016-08-03) [Support]

[loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.7 (26999) - SDK 10.5 - 2016-08-03) [Support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.7 (26999) - SDK 10.4 - 2016-08-03) [Support]


/System/Library/Extensions

[not loaded] com.LaCie.ScsiType00 (1.2.0 - 2016-08-04) [Support]

[not loaded] com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6 - 2016-08-04) [Support]

[not loaded] com.elgato.driver.DontMatchAfaTech (1.1 - 2016-08-04) [Support]

[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1 - 2016-08-04) [Support]

[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1 - 2016-08-04) [Support]

[not loaded] com.elgato.driver.DontMatchEmpia (1.1 - 2016-08-04) [Support]

[not loaded] com.elgato.eyetv.ClassicNotSeizeDriver (1.1.2 - 2016-08-04) [Support]

[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1 - 2016-08-04) [Support]


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6 - 2013-08-24) [Support]

[not loaded] com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6 - 2013-08-24) [Support]

[not loaded] com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5 - 2013-08-24) [Support]

[not loaded] com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6 - 2013-08-24) [Support]


Startup Items:

HP IO: Path: /Library/StartupItems/HP IO

Startup items are obsolete in OS X Yosemite


System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 158 Apple tasks

[running] 72 Apple tasks


System Launch Daemons:

[failed] org.postfix.master.plist (2015-07-31)

[not loaded] 46 Apple tasks

[loaded] 159 Apple tasks

[running] 85 Apple tasks


Launch Agents:

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-11) [Support]

[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]

[loaded] com.hp.help.tocgenerator.plist (2009-07-28) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2013-01-11) [Support]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-11) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-11) [Support]

[loaded] com.adobe.fpsaud.plist (2016-06-28) [Support]

[loaded] com.apple.aelwriter.plist (2010-10-24)

[loaded] com.bombich.ccc.plist (2014-08-17) [Support]

[not loaded] com.bombich.ccc.scheduledtask.E0D6A33F-7AC0-49F5-9824-D48924E48435.plist (2014-11-06) [Support]

[running] com.bombich.ccchelper.plist (2014-11-06) [Support]

[loaded] com.google.keystone.daemon.plist (2016-07-12) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2013-01-11) [Support]

[running] com.seagate.TBDecorator.plist (2013-10-11) [Support]

[loaded] com.skype.skypeinstaller.plist (2014-11-07) [Support]

[running] com.wdc.SmartwareDriveService.plist (2013-11-11) [Support]

[loaded] com.wdc.WDPrivilegedHelper.plist (2016-02-06) [Support]

[running] com.wdc.WDSmartWareService.plist (2013-11-11) [Support]


User Launch Agents:

[failed] com.adobe.ARM.[...].plist (2013-07-29) [Support]

[failed] com.adobe.ARM.[...].plist (2011-09-05) [Support]

[failed] com.bombich.ccc-user-agent.plist (2014-10-15) [Support]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-12-09) [Support]

[failed] com.zeobit.MacKeeper.Helper.plist (2013-05-12) [Support]


User Login Items:

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

HP Device Monitor SMLoginItem (/Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app)

- SMLoginItem (/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.task/Contents/Library/LoginItems/HP Product Research.app)

DegreesLaunchHelper SMLoginItem (/Applications/Degrees.app/Contents/Library/LoginItems/DegreesLaunchHelper.app)

HP Device Monitor SMLoginItem (/Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Library/LoginItems/HP Device Monitor.app)

DegreesLaunchHelper SMLoginItem (/Volumes/Time Machine 5TB/Backups.backupdb/Apple/2016-07-21-151908/Macintosh HD/Applications/Degrees.app/Contents/Library/LoginItems/DegreesLaunchHelper.app )

- SMLoginItem (/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.task/Contents/Library/LoginItems/HP Product Research.app/Contents/Library/LoginItems/HP Product Research.app)


Internet Plug-ins:

AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-25) [Support]

Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-25) [Support]

JavaAppletPlugin: Java 8 Update 101 build 13 (2016-08-08) Check version

AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-25) [Support]

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-24)

PepperFlashPlayer: 22.0.0.209 - SDK 10.6 (2016-08-25) [Support]

QuickTime Plugin: 7.7.3 (2016-08-04)

Yahoo! Installer 3: 1.0.128 (2007-11-28) [Support]

FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-08-25) [Support]

GarminGpsControl: 2.6.2.0 Release (2008-09-22) [Support]

DivXBrowserPlugin: 1.4 (2007-12-11) [Support]

Silverlight: 4.0.50524.0 (2010-08-21) [Support]

Default Browser: 601 - SDK 10.11 (2016-08-04)

Flip4Mac WMV Plugin: 2.2.3.7 (2009-05-21) [Support]

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]

SlingPlayer: Unknown (2012-03-22) [Support]

SharePointBrowserPlugin: 14.6.7 - SDK 10.6 (2016-08-22) [Support]

ContentUploaderPlugin: 1.2 (2007-12-11) [Support]

OfficeLiveBrowserPlugin: 12.2.6 (2010-09-26) [Support]


User internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

WebEx: 1.0 (2011-01-18) [Support]

Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]


Safari Extensions:

AdBlock - BetaFish, Inc. - https://getadblock.com (2016-06-14)

ClickToFlash - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (2016-08-25)

Awesome Screenshot - Diigo - http://www.diigo.com/ (2015-09-12)

YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (2013-04-06)

ClickToPlugin - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (2016-08-25)

Turn Off the Lights - Stefan vd - http://www.turnoffthelights.com (2015-07-03)


3rd Party Preference Panes:

Flash Player (2016-06-28) [Support]

Java (2016-08-08) [Support]

Seagate Dashboard for Mac OSX (2016-08-03) [Support]

WDQuickView (2016-02-08) [Support]


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 639.28 GB Disk used: 325.67 GB

Destinations:

Time Machine 5TB [Local]

Total size: 5.00 TB

Total number of backups: 31

Oldest backup: 7/21/16, 3:19 PM

Last backup: 8/25/16, 12:18 PM

Size of backup disk: Excellent

Backup size 5.00 TB > (Disk size 639.28 GB X 3)


Top Processes by CPU:

13% mdworker(13)

7% backupd

4% WindowServer

2% kernel_task

1% master


Top Processes by Memory:

454 MB kernel_task

205 MB mdworker(13)

90 MB mds_stores

78 MB iconservicesagent(2)

78 MB ocspd


Virtual Memory Information:

1.02 GB Free RAM

2.98 GB Used RAM (1.83 GB Cached)

0 B Swap Used


Diagnostics Information:

Aug 25, 2016, 01:09:38 PM Self test - passed

Aug 24, 2016, 11:32:11 AM ~/Library/Logs/DiagnosticReports/Dock_2016-08-24-113211_[redacted].crash

/System/Library/CoreServices/Dock.app/Contents/MacOS/Dock

Aug 23, 2016, 01:14:15 PM ~/Library/Logs/DiagnosticReports/AddressBookSourceSync_2016-08-23-131415_[redac ted].crash

/System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBook SourceSync.app/Contents/MacOS/AddressBookSourceSync

Aug 23, 2016, 10:04:11 AM ~/Library/Logs/DiagnosticReports/Finder_2016-08-23-100411_[redacted].crash

/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder


Standard users cannot read /Library/Logs/DiagnosticReports.

Run as an administrator account to see more information.


Please inform me - How to remove beachball

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