HT204106: If your Apple ID is locked

Learn about If your Apple ID is locked
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Q: My Apple ID has been hacked

My Apple ID has been hacked last night

 

He changed the email address/account to sth else

 

What can i do then?

iPhone 6 Plus, iOS 8.4

Posted on Nov 15, 2015 9:41 PM

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Q: My Apple ID has been hacked

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  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jul 22, 2016 8:48 AM in response to Regina.a
    Level 9 (58,424 points)
    iPhone
    Jul 22, 2016 8:48 AM in response to Regina.a

    Regina.a wrote:

     

    Call your credit card company. They are required to keep financial data for a certain time period.

    Go to the Apple Store. They will reset your password.  If you go back to the original store you bought it from, they will pull the original invoice and email it to you.

    Why? I don't need any of this information. I can reset my own password, thank you.

  • by Regina.a,

    Regina.a Regina.a Jul 22, 2016 11:41 AM in response to Meg St._Clair
    Level 1 (16 points)
    iLife
    Jul 22, 2016 11:41 AM in response to Meg St._Clair

    Call your credit card company. They are required to keep financial data for a certain time period.

    Go to the Apple Store. They will reset your password.  If you go back to the original store you bought it from, they will pull the original invoice and email it to you.

  • by Regina.a,

    Regina.a Regina.a Jul 22, 2016 11:45 AM in response to Meg St._Clair
    Level 1 (16 points)
    iLife
    Jul 22, 2016 11:45 AM in response to Meg St._Clair

    The answer was for the person who said they could not obtain an original receipt for their phone and so were prevented from getting assistance.  My apologizes if I responded to the incorrect post.

     

    What sometimes happens when your password gets hacked is little simple things that people would normally do become like insurmountable tasks that you don't think of because of the horror of the violation.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jul 24, 2016 6:36 AM in response to Regina.a
    Level 9 (58,424 points)
    iPhone
    Jul 24, 2016 6:36 AM in response to Regina.a

    Regina.a wrote:

     

    The answer was for the person who said they could not obtain an original receipt for their phone and so were prevented from getting assistance.  My apologizes if I responded to the incorrect post.

     

    And it still wasn't my issue when you replied to me with the same post again.

     

     

    What sometimes happens when your password gets hacked is little simple things that people would normally do become like insurmountable tasks that you don't think of because of the horror of the violation.

    That is not a particularly constructive attitude toward a problem.

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