Q: Never got the option to transfer music from Beats.

I switched to Apple Music and never got the option to transfer my music. When I go back to beats, it says that all music was transferred. I log out and log back in. I click get started and my screen goes white.

Android user

Posted on Nov 16, 2015 4:12 AM

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Q: Never got the option to transfer music from Beats.

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by Allen A,

Allen A Nov 17, 2015 1:32 PM in response to cpn13
Community Specialists

Nov 17, 2015 1:32 PM in response to cpn13
Howdy cpn13,

I understand that you're not seeing your content after moving to Apple Music from Beats Music on your Android device. The information outlined below details what to do in just such a situation.

If you need help, contact Apple Support. Tap Get Started > iTunes & Apple Music > Apple Music > Apple Music for iPhone, iPad, & iPod touch > Migrating from Beats Music.
Transfer from Beats Music to Apple Music on Android
https://support.apple.com/en-us/HT205383

Cheers!
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Q: Never got the option to transfer music from Beats.

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by Allen A,

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