ValM64

Q: Download error in ITunes

I'm trying to download songs on my iPhone from ITunes but a few of them have failed to download saying 'Download error tap to retry. When I retry, the sign in to iTunes Store screen appears but with a different Apple ID to mine. I don't know the password that belongs to this ID or why this ID even exists. How do I rectify this as I don't want to waste the money on songs that won't download. Any help would be appreciated  

 

THanks

iPhone 5c, iOS 9.1

Posted on Nov 16, 2015 3:36 AM

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