MBPro 2010 - os 10.6 gets stuck on blue screen when starting up (even in safe mode).

Question

MBPro 2010 - os 10.6 gets stuck on blue screen when starting up (even in safe mode).

Today I tried rebooting my MBPro due to some printing issues. When I did, I got the apple; desktop is blue not usual desktop photo; but file folders there; no dock; loads wifi. Have rebooted 4x. Then tried startup in safe mode.....got to blue screen, and now seems stuck there.

Tried regular restart - have apple; black wheel, and then stuck in blue screen.

Thoughts?

MacBook Pro (15-inch Mid 2010), Mac OS X (10.6.7)

Posted on Nov 16, 2015 8:01 AM

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Answer 1

lllaass

Level 10

210,519 points

Nov 16, 2015 8:07 AM in response to Vikingbymarriage

- Try resetting the SMC and NVRAM/PRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

About NVRAM and PRAM

- Try starting in Safe Mode

OS X: What is Safe Boot, Safe Mode?

- Boot to Recovery and repair the startup disk

OS X: About OS X Recovery - Apple Support

- If it is repairable reinstall the OSX

How to reinstall OS X on your Mac - Apple Support

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Answer 2

Nov 16, 2015 9:09 AM in response to lllaass

Sorry, the PRAM reset didn't work - never restarted a 2nd time.

:-(

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Answer 3

lllaass

Level 10

210,519 points

Nov 16, 2015 9:31 AM in response to Vikingbymarriage

What about

- Boot to Recovery and repair the startup disk

OS X: About OS X Recovery - Apple Support

- If it is repairable reinstall the OSX

How to reinstall OS X on your Mac - Apple Support

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Answer 4

Nov 16, 2015 9:56 AM in response to lllaass

I will try all answers given here. So far I can't get past the blue screen no matter if I hold the [shift] key; or [ctrl +R]; or [ctrl +PR] - always stuck on blue. My fear is that it's more than I can do, and needs a repair shop (here in Finland).

Luckily my last backup was only 5 days ago, and so hopefully loss was minimal.

Thanks to all for answering.

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Answer 5

lllaass

Level 10

210,519 points

Nov 16, 2015 10:13 AM in response to Vikingbymarriage

Try disconnecting all peripherals except mouse, KB and monitor and then booting if you have not done so already. Otherwise it sems yo have a hardware problem.

Maybe this one:

MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video Quality Program has ended - Apple Support

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

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