HT201302: Import photos and videos from your iPhone, iPad, or iPod touch
Learn about Import photos and videos from your iPhone, iPad, or iPod touch
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Helpful answers
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Nov 17, 2015 5:32 AM in response to johnny100by Meg St._Clair,If the phone has been turned off or is not connected to a network, it will show as off line.
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Nov 17, 2015 5:33 AM in response to johnny100by Templeton Peck,because it's either powered off or not connected to any kind of network.