josh_H123456
Level 1 (0 points)

Q: My Iphone 6 camera is not working

My Iphone 6 camera is not working. the front and back camera isn't working. It does not work on the normal camera and on other apps that use the camera such as snapchat. I have restarted my settings and restarted my whole phone but it still doesn't work. What do I do????

iPhone 6, iOS 9.1

Posted on Nov 16, 2015 6:28 PM

Close
josh_H123456

Q: My Iphone 6 camera is not working

  • All replies
  • Helpful answers

  • by Brett L,

    Brett L Brett L Nov 18, 2015 6:21 AM in response to josh_H123456
    Community Specialists
    Nov 18, 2015 6:21 AM in response to josh_H123456

    Good day Josh,

     

    I see you are a new user here in Apple Support Communities - welcome! I hope we find you contributing often in the future.

     

    It sounds as if your iPhone's cameras, both front and back, are not functioning as they should. I appreciate the effort you have already gone through to correct this issue. Let's see if we can get you back to enjoying using your iPhone to its fullest.

     

    This article has useful information about troubleshooting steps you can take to get your iPhone's cameras working - Get help with the camera on your iPhone, iPad, or iPod touch.

     

    Any of the steps that you have already taken it is not necessary to repeat.

     

    Thanks for using Apple Support Communities.

     

    Safe computing.