Q: Iphone 6 won't sync notes with outlook
I have an Iphone 6.0 running IOS 9.1. I used to be able to sync my notes with Outlook. But now when I look at Itunes it doesn't have the notes sync option. I have it for contacts and calenders and they work fine. Any idea what I might have happened. Thanks. Bob
iPhone 6, iOS 9.1
Posted on Nov 16, 2015 9:04 PM
Community Specialists
Hi rdpaterson,
I understand that you do not see an option to sync your notes to your iPhone. The one thing that comes to mind is if you upgraded the Notes app. If you can insert pictures or draw in it, then notes are not longer able to be synced with Outlook. Take a look at the information below for more details.
Upgrade your notes with iOS 9 and OS X El Capitan
https://support.apple.com/en-us/HT204987
- Upgraded notes don't support IMAP and won't connect to Microsoft Outlook. Go to iCloud.com on your Windows PC to view and edit your iCloud notes.
Let me know if that is the case and I can go over what can be done. If it isn't, then we can go over some other options to get it syncing again.
Have a good day
Posted on Nov 18, 2015 7:28 AM