yairz

Q: Mail constantly downloading messages

Hi all,

 

I've recently performed a clean install of OS X El Capitan on my mid 2102 Macbook Pro (Non Retina) and restored on to it my user folder and settings from before the installation (I was running the latest update of OS X Yosemite).

Since then, I have experienced an issue where Mail constantly lists in its activity that it's downloading messages.

The amount of message varies from time to time and would range between 1,000 to 100,000 messages.

This issue occurs several times every hour.

Obviously, I don't get more than a 1,000 messages every few minutes and the size of the files on my disk stays the same, so these are definitely the same messages Mail had already downloaded when I initially performed the account setup.

 

The reason this bothers me is that it slows down the performance of my Mac, especially when working in Mail (which is one of my top 3 apps in OS X).

In addition, it severely drains the battery.

 

I've seen several posts with no solution that helped me fixed the issue.

I tried to disable and enable the account and I've also tried to recreate the account.

I tried to follow the steps provided at http://www.needhelp4mac.com/2015/10/troubleshooting-apple-mail-in-os-x-10-11-el- capitan/ which I saw posted in a similar thread - Mail constantly downloading messages | How to reset Mail?

However, all of these steps did not solve my issue.

My account type is an Exchange account and I'm running the latest 10.11.1 update.

 

If anyone has any other idea of something I could try, please let me know.

Any help would be much appreciated.

 

Thanks,

Yair.

MacBook Pro, OS X El Capitan (10.11.1)

Posted on Nov 17, 2015 2:50 AM

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Q: Mail constantly downloading messages

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  • by LJ 1966,

    LJ 1966 LJ 1966 Jul 29, 2016 1:40 AM in response to ea711
    Level 1 (4 points)
    Jul 29, 2016 1:40 AM in response to ea711

    my mail is constantly downloading - that said, I haven’t had an actual email come through for over a month. When I go to deleted the reloaded mail, it asks me…delete 1,276 messages for the single one. Frustrating to say the least.  My is’t a mail exchange account.

     

    as I look at  it at the moment, its currently downloading 167 of 24,430 seriously!

  • by slankerful,

    slankerful slankerful Aug 8, 2016 5:57 AM in response to Stuart Luff
    Level 1 (4 points)
    Aug 8, 2016 5:57 AM in response to Stuart Luff

    Stuart,

     

    Thanks, the envelope deleting did the tick - it's stopped the continual downloads.

  • by 2015Misty,

    2015Misty 2015Misty Sep 12, 2016 8:58 PM in response to yairz
    Level 1 (4 points)
    Sep 12, 2016 8:58 PM in response to yairz

    I too have this exact problem at the moment and have had it numerous times it in the past. I have rung Apple Care about it many times and they always act as if they've never heard of the issue before and they try to push the blame back on me in someway, like it's something I've done to stuff up Mail. There is no "Care" from Apple. Look how long this problem has existed and they haven't been able to fix it!! Or maybe haven't tried? Despite all the updates we are advised to download. It's unbelievable. And extremely frustrating. If anyone has come across a solution for this problem as of 13 Sept 2016, I would be really grateful to hear how you've done it. Cheers.

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