Q: iTunes will not sync or backup my iPad
Every time I try to run an new backup of my iPad running iOS 9.1, the iTunes application [12.3.1.23] running in El Capitan gives the message that the iPad disconnected and therefore the sync or backup failed. I've tried this with extensions off...no luck.
I tried it in SAFEBOOT MODE, again NO LUCK.
The sync/backup process goes all the way to step 6 and the iPad "disconnects" just at the point when the backupdata is to be saved.
In the Library, Application Support, Backup, a numerically titled folder is created but no data is saved in the folder. It is at the point that the "iPad disconnects from iTunes".
What gives? What did Apple do to BREAK THIS BACKUP/SYNC FUNCTION???
My iPad functions perfectly with the Photos application and so, I believe the error is caused by a bug in the latest version of iTunes.
I need help getting a viable Sync/Backup.
MacBook Pro, OS X Mavericks (10.9.1), null
Posted on Nov 16, 2015 10:58 PM
