afk123

Q: phone updated on iOs 9.1

hello

my phone is updated on recently version of 9.1

but i am having trouble in restoring it

i want to restore but again my software is downloading and taking too much time to download..

kindly help me to over come this problem

iPhone 6s Plus, iOS 9.1

Posted on Nov 17, 2015 6:47 AM

Close

Q: phone updated on iOs 9.1

  • All replies
  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Nov 18, 2015 11:56 AM in response to afk123
    Community Specialists
    Nov 18, 2015 11:56 AM in response to afk123

    Hello afk123,

    Thanks for using Apple Support Communities.

     

    If I understand your post correctly, you are trying to restore your iPhone from an iCloud backup and it's taking a long time.  This can occur for a variety of reasons, such as the network speed you're connected to, and the size of the backup it's restoring.  For further help with this issue please see the information below:

     

    Restoring my device from an iCloud backup is taking a long time

    Restoring from a backup might take a while because of the size of the backup or the speed of the Wi-Fi network. For example, iCloud can take approximately 1 to 4 hours per gigabyte during a restore process.

    There are several steps you can take:

    • In iOS 8 or later, check the progress of the transfer on your device under Settings > iCloud > Backup. If the restore process is underway, the iCloud Backup setting is dimmed.
    • Make sure that your device is connected to the Internet with reliable Wi-Fi. 
    • Make sure that your device is plugged in to a power outlet.
    • Check the Apple progress bar that appears while transferring a backup.

    If you need help restoring your device from an iCloud backup

     

     

    Cheers.