vergaraejhon
Level 1 (0 points)

Q: iMessage not working

So I got my 6s Plus today, I applied for a postpaid. Unfortunately I can't connect my new number to my iMessage. It does work but only reads my apple ID and old number. Any help? Thanks

iPhone 6s Plus, iOS 9.1

Posted on Nov 17, 2015 5:17 AM

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vergaraejhon

Q: iMessage not working

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  • by alex_h1,

    alex_h1 alex_h1 Nov 18, 2015 11:10 AM in response to vergaraejhon
    Community Specialists
    Nov 18, 2015 11:10 AM in response to vergaraejhon

    Howdy vergaraejhon,

    Thanks for using the Apple Support Communities.

     

    I see from your post that you've purchased a new iPhone 6s Plus, and you would like to link your phone number to your Apple ID for iMessage.  This can be accomplished by following the steps outlined below:

     

    Get started on your iPhone, iPad, or iPod touch 

    Sign in to iMessage:

    1. Tap Settings > Messages > Send & Receive.
    2. Tap Use your Apple ID for iMessage. Then sign in with your Apple ID. Use the same Apple ID as your iPhone.
    3. Select the phone number and email addresses that you want to be reached at.

    Sign in to FaceTime:

    1. Tap Settings > FaceTime.
    2. Tap Use your Apple ID for FaceTime. Then sign in with your Apple ID. Use the same Apple ID as your iPhone.
    3. Select the phone number and email addresses that you want to be reached at. 

    After you sign in to iMessage or FaceTime on your iPad or iPod touch, your iPhone will get a notification saying that your Apple ID and iPhone are now being used with iMessage or FaceTime on your iPad or iPod touch. You’ll get a notification for every email address or phone number that you enable on each additional device.

    Link your iPhone number and Apple ID to use iMessage and FaceTime

     

     

    Take care.