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Helpful answers
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Nov 17, 2015 7:29 AM in response to sace_christopher15by thunderzzz,★HelpfulHi. Info from support article:
Check your security software
Errors: 2, 4, 6, 9, 1611, 9006.
Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
If you still see the error message, check for USB connection issues
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Nov 17, 2015 7:38 AM in response to sace_christopher15by thunderzzz,Have you checked the security software settings or usb connection issues?
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Nov 17, 2015 9:55 AM in response to thunderzzzby sace_christopher15,How can i check the security software setting. .?