iPhone 6 Mail and gmail not working together. "Cannot get mail" error comes up repeatedly. I can restart the phone or delete and recreate the account, and it works for a bit, then the error returns. Google mail apps work but not Mail. Mail suits me better if it would work. Any suggestions?
iPhone 6, iOS 9.1
Hello there, Allan142.
It sounds like you have done some great troubleshooting so far while trying to resolve your "cannot get mail" error on your iPhone 6. The following Knowledge Base article touches on some of the steps you've already done but offers some additional recommendations as well:
Get help with Mail on iPhone, iPad, and iPod touch
First steps
Follow these steps first:
- To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
- Log in to your email provider's website and make sure that the account is active and that you're using the right password.
- Check your email settings.
- Restart your iOS device.
- Remove the affected email account from your device with these steps:
- Tap Settings > Mail, Contacts, Calendars.
- Tap the email account.
- Tap Delete Account.
- Add your account again.
If you still need help and you get an error message
Find the error message below and follow the steps.
"Cannot get mail"
Make sure that you're entering the right password. If you turned on two-step verification through your email service provider, contact them to see if you need a special password for your iOS device.
Thanks for being a part of Apple Support Communities.
Cheers.
iPhone 6 Mail and gmail not working together. "Cannot get mail" error comes up repeatedly.
