stevelee22
Level 1 (6 points)

Q: "This account already exists" error when trying to re-add a mail account

I have had trouble receiving email on one of my accounts. I have deleted the account in System Preferences and have attempted to add it again.  I now get an error "This account already exists."  I cannot see it in the list of Internet Accounts and it has been removed from my Apple Mail.  Any ideas what might be the cause, please?

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Nov 17, 2015 9:13 AM

by stevelee22,Apple recommended
stevelee22 stevelee22
Level 1 (6 points)
A:

Sorry, I solved my own problem.  My email account was "linked" to my iCloud account.  I deleted my iCloud account first.  Then I could add my email account that I had deleted.  I then aded back my iCloud account.  Fingers crossed it all now works.

Posted on Nov 17, 2015 9:27 AM

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Q: "This account already exists" error when trying to re-add a mail account

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