iPad Pro : no sound on speakers (but ok on headphones)

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Level 1

7 points

iPad Pro : no sound on speakers (but ok on headphones)

Hi,

I have since Friday my new iPad Pro wifi 128 Gb.

I have used a restoration from my iPad 3.

I have the speakers sound ok for videos (for example on youtube videos), but no speakers sound with games or apps or with the sound of the keyboard (activated) : but in these games/apps the sound is ok but ONLY on headphones... 😕

I have done a complete erase of datas and settings on the ipad pro, and do a restoration with my previous save of my iPad 3, but still the same speakers sound problem again. 😟

Do you have you any idea to solve this problem please ?

Many thanks in advance 😉

iPad Pro Wi-Fi, iOS 9.1

Posted on Nov 17, 2015 1:17 PM

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Answer 1

Best reply

Wanderoldies

Level 1

62 points

Nov 17, 2015 9:26 PM in response to DplanetHD

There are two sets of sounds in iOS. One is for Music and the sound from videos and Siri. The other is system sounds. It seems all or most iPad Pros have a problem with the system sounds. Most games use a lot of system sounds. I have an iPad Pro and I have the same problem. It is a software problem with iOS 9.1. People who are using the 9.2 beta have said that this problem is resolved. So when the iOS 9.2 is released in the very near future, this problem should be corrected. You'll just have to wait for it to be released. It'll be released soon.

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Answer 2

DplanetHD Author

Level 1

7 points

Nov 18, 2015 12:14 AM in response to Wanderoldies

Many thanks Wanderoldies ! 😎

In fact, 2 mn ago I have just find a solution to my sound speakers problem : it was in the Control Center that the soft button for the sound was in the "no sound" position. 😁

I have put this soft button in the "yes sound" position, and the sound in games/apps and the clic of the keyboard are now running ok with speakers sounds fine.🙂

My mystake was because I always used the hard switch button to cut speakers sound on my iPad 3, and never used the soft button for sound in the Control Center.😊

Many thanks again for your answer… 😉

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Answer 3

Nov 25, 2015 2:33 PM in response to DplanetHD

Thank you for this - sounds so simple, but I was SURE I had already checked every setting and was having the same issue. But guess I missed this. Anyway, for anyone else still trying make sure this button has the Mute off...

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Answer 4

Jan 29, 2016 4:10 PM in response to DplanetHD

So glad I read this feed, your posting resolved this very same issue for me. I had not realized I too had hit the 'mute' sound soft key button in the 'control center'. Was thrilled, to have restored my sound. Thanks for posting your resolution!

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Answer 5

Mar 27, 2016 6:43 PM in response to DplanetHD

TThank you so very much for this most helpful suggestion..

this is totally resolved it after I had thoroughly checked all the sound options under general settings..

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Answer 6

May 20, 2016 1:51 PM in response to soTuesday

TThank you I've had the same problem. I'm used to apple products and always have apple products but I couldn't figure out why I only had sound on videos like you tube and films I had downloaded.

But thanks to showing where the mute is I've now got sound working on my apps and locking sounds.

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Answer 7

Oct 25, 2016 6:49 PM in response to soTuesday

thanks for your help.

I've no idea that there's an other sound control under control centre

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Answer 8

Jul 11, 2017 2:08 PM in response to Wanderoldies

I have the same problem with iOS 10.3.2. Only some apps are muted by this button. This is not normal and Apple should fix that.

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