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Nov 19, 2015 8:53 AM in response to rijurajhby norm123,Hey rijurajh,
Sorry to hear about your camera not working. Let's see if we can get it sorted out.
I would make sure that nothing is blocking the camera, close the app and relaunch it and finally restart your iPhone. If it's still giving you issue, you next best thing is to contact Apple or visit an Apple Store. Take a look at the article below for more details on getting your camera working. again.
Get help with the camera on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT203040
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
- Force the app to close, then open the Camera app again.
- Restart your device, then open the Camera app again.
- If your device has a front and rear camera, try both cameras by tapping
. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Take it easy
