LadyMcD

Level 1 (4 points)

Apple TV

Q: Help!! Can't find software updater on Mac

Help. Can't find Software Updater on Mac.

I have installed El Capitan last night.

This morning I have tried to use my Epson XP 200 printer and got a message to say it cannot be used with El Capitan.

I have gone to the Epson website to check for updates and under El Capitan it advises to go to "Software Updater" on your Mac to update the software.

I cannot for the life of me find anything called Software Updater.

Am I just being stupid?

Can anyone help? Typically I need to use my printer urgently!! Thanks in advance.

MacBook Pro (13-inch Mid 2010), OS X El Capitan (10.11.1)

Posted on Nov 17, 2015 6:15 PM

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Q: Help!! Can't find software updater on Mac

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Helpful answers

by It's me Luigi,

It's me Luigi Nov 17, 2015 6:24 PM in response to LadyMcD
Level 3 (787 points)

Nov 17, 2015 6:24 PM in response to LadyMcD

Is this what you are looking for: How to get software updates for your Mac - Apple Support ?
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by babowa,

babowa Nov 17, 2015 6:41 PM in response to LadyMcD
Level 7 (32,357 points)

iPad

Nov 17, 2015 6:41 PM in response to LadyMcD

They did away with "software update" as you now use the app store > updates. So, under the File Menu > Apple > choose app store and then click on Updates. You may need to sign in.
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by LadyMcD,

LadyMcD Nov 17, 2015 6:58 PM in response to It's me Luigi
Level 1 (4 points)

Apple TV

Nov 17, 2015 6:58 PM in response to It's me Luigi

Hi
Thanks for the reply. No I have been to that page and it doesn't assist me at all. The original software for the printer was not from the App Store.

Thanks
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by LadyMcD,

LadyMcD Nov 17, 2015 7:00 PM in response to babowa
Level 1 (4 points)

Apple TV

Nov 17, 2015 7:00 PM in response to babowa

HI
Thanks for the reply.
The original software/drivers for the printer were not installed through the App store. If I go there and go to updates there is nothing showing for my printer. If I search for Epson XP 200 there is nothing comes up.
I'm at an absolute loss as to how to update it now. Wish I had never updated the OS
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by Duane,

Duane Nov 17, 2015 7:07 PM in response to LadyMcD
Level 10 (124,018 points)

Nov 17, 2015 7:07 PM in response to LadyMcD

You want to visit the Epson support page. I believe this is the link -> https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=201984&infoType=Do wnloads&platform=OSF_M_X11
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by LadyMcD,

LadyMcD Nov 17, 2015 7:14 PM in response to Duane
Level 1 (4 points)

Apple TV

Nov 17, 2015 7:14 PM in response to Duane

I've just downloaded the Epson Software Updater and installed several updates. Now my bloody Mac doesn't even find my printer!!!!
I think I may just buy a new printer.
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by Linc Davis,

Linc Davis Nov 17, 2015 8:58 PM in response to LadyMcD
Level 10 (208,037 points)

Applications

Nov 17, 2015 8:58 PM in response to LadyMcD

OS X El Capitan: Reset the printing system
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by LadyMcD,

LadyMcD Nov 17, 2015 10:44 PM in response to Linc Davis
Level 1 (4 points)

Apple TV

Nov 17, 2015 10:44 PM in response to Linc Davis

I've finally managed to sort it out thanks. I had to completely uninstall and then reinstall the software for the printer. Then update. It is done, but what a nightmare. 5 hours spent on this so far!
Now I'm discovering loads of other issues.
Really wish I hadn't bothered with El Capitan

Thanks everyone for your input. Really appreciated
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by dean@26,

dean@26 Nov 23, 2015 10:24 PM in response to LadyMcD
Level 1 (111 points)

Nov 23, 2015 10:24 PM in response to LadyMcD

Try the below steps:-
1. Open the App store on your Mac.
2. Now, click on the Updates in your Toolbar.
3. Updates each App individually or click Update to All to install the updates.

Hope, it will resolve your issue.
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