Help!! Can't find software updater on Mac

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Level 1

8 points

Help!! Can't find software updater on Mac

Help. Can't find Software Updater on Mac.

I have installed El Capitan last night.

This morning I have tried to use my Epson XP 200 printer and got a message to say it cannot be used with El Capitan.

I have gone to the Epson website to check for updates and under El Capitan it advises to go to "Software Updater" on your Mac to update the software.

I cannot for the life of me find anything called Software Updater.

Am I just being stupid?

Can anyone help? Typically I need to use my printer urgently!! Thanks in advance.

MacBook Pro (13-inch Mid 2010), OS X El Capitan (10.11.1)

Posted on Nov 17, 2015 6:15 PM

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Answer 1

Nov 17, 2015 6:24 PM in response to LadyMcD

Is this what you are looking for: How to get software updates for your Mac - Apple Support ?

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Answer 2

babowa

Level 9

78,574 points

Nov 17, 2015 6:41 PM in response to LadyMcD

They did away with "software update" as you now use the app store > updates. So, under the File Menu > Apple > choose app store and then click on Updates. You may need to sign in.

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Answer 3

LadyMcD Author

Level 1

8 points

Nov 17, 2015 6:58 PM in response to Its-me-Luigi

Hi

Thanks for the reply. No I have been to that page and it doesn't assist me at all. The original software for the printer was not from the App Store.

Thanks

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Answer 4

LadyMcD Author

Level 1

8 points

Nov 17, 2015 7:00 PM in response to babowa

HI

Thanks for the reply.

The original software/drivers for the printer were not installed through the App store. If I go there and go to updates there is nothing showing for my printer. If I search for Epson XP 200 there is nothing comes up.

I'm at an absolute loss as to how to update it now. Wish I had never updated the OS

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Answer 5

Duane

Level 10

124,293 points

Nov 17, 2015 7:07 PM in response to LadyMcD

You want to visit the Epson support page. I believe this is the link -> https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=201984&infoType=Do wnloads&platform=OSF_M_X11

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Answer 6

LadyMcD Author

Level 1

8 points

Nov 17, 2015 7:14 PM in response to Duane

I've just downloaded the Epson Software Updater and installed several updates. Now my bloody Mac doesn't even find my printer!!!!

I think I may just buy a new printer.

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Answer 7

Linc Davis

Level 10

209,739 points

Nov 17, 2015 8:58 PM in response to LadyMcD

OS X El Capitan: Reset the printing system

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Answer 8

LadyMcD Author

Level 1

8 points

Nov 17, 2015 10:44 PM in response to Linc Davis

I've finally managed to sort it out thanks. I had to completely uninstall and then reinstall the software for the printer. Then update. It is done, but what a nightmare. 5 hours spent on this so far!

Now I'm discovering loads of other issues.

Really wish I hadn't bothered with El Capitan

Thanks everyone for your input. Really appreciated

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