ka1hbh

Q: Why does new Pages quit as soon as I open it?

Downloaded latest pages, installed, now will not open files and quits are coon as I try file---> open, or double-click file.

iMac, OS X Mavericks (10.9.4)

Posted on Nov 18, 2015 4:14 AM

Close

Q: Why does new Pages quit as soon as I open it?

  • All replies
  • Helpful answers

  • by Nubz N.,

    Nubz N. Nubz N. Nov 19, 2015 10:18 AM in response to ka1hbh
    Community Hosts
    Nov 19, 2015 10:18 AM in response to ka1hbh

    Hello ka1hbh,

     

    It sounds like Pages itself launches okay but when you try to open an existing document it quits.

     

    Since you only mention this happening with Pages, please see the section, "If the issue occurs in one application only" in the following article:

    Mac OS X: How to troubleshoot a software issue

    For example, one application does not open or unexpectedly quits. Mac OS X v10.4 and later can help with applications that unexpectedly quit by offering to open the application with default settings. If this doesn't help, skip to "Drag the application to the Trash and reinstall it if the issue persists..." below.

    1. Make sure you are using the latest version of the software. Check with the manufacturer if the product is published by a third party.
    2. If the issue only occurs while using a specific document, try creating a new document or replacing your document with a backup. Your document may be damaged. If possible, try testing with either a new file or a known-good file.
    3. Drag the application to the Trash and reinstall it if the issue persists. Some Apple applications that may have been included with your computer can be reinstalled by using the Install, Restore, or iLife disc that came with the computer. See these links for more information: 

     

    Best regards.

  • by PeterBreis0807,

    PeterBreis0807 PeterBreis0807 Nov 19, 2015 10:23 AM in response to ka1hbh
    Level 8 (35,728 points)
    Mac OS X
    Nov 19, 2015 10:23 AM in response to ka1hbh

    Try opening Pages with the shift key held down, this prevents a previous possibly damaged file automatically opening.

     

    We need to know the actual version of Pages, "latest" can mean different things to different people, especially as you are showing OSX 10.9.4 as your OS.

     

    Peter