mja.hong
Level 1 (0 points)

Q: Mobile number not detected by iMessage

My mobile number is not detected on iMessage. Been having this problem since I upgraded to iOS 9.1. My carrier says they are not associated with the issue since all they require is a stable connection, in which I have. Been resetting and restarting my phone for weeks now and yet no difference. Please help.

 

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iPhone 5, iOS 9.1, null

Posted on Nov 17, 2015 11:11 PM

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mja.hong

Q: Mobile number not detected by iMessage

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  • by jason269,

    jason269 jason269 Nov 19, 2015 8:30 AM in response to mja.hong
    Community Specialists
    Nov 19, 2015 8:30 AM in response to mja.hong

    Hi, mja.hong.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand that your phone number is missing from iMessage.  Here are the steps that I would go through for this issue.  

     

    If your phone number is missing on your iPad or iPod touch

    Sign out of iMessage and FaceTime on all of your iOS devices:

    1. Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out. 
    2. Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.

    Sign back in to iMessage and FaceTime on all of your iOS devices:

    1. Go to Settings > Messages > Send & Receive. Tap Use your Apple ID for iMessage. Then sign back in with your Apple ID.
    2. Go to Settings > FaceTime. Tap Use your Apple ID for FaceTime. Then sign back in with your Apple ID.

     

    Link your iPhone number and Apple ID to use iMessage and FaceTime

     

    Cheers