applefromjabalpur

Q: Cannot open App Store in iphone6

Sir today update iphone6 in store and cannot conect App Store this question

iPhone 6, iOS 9.0.1

Posted on Nov 18, 2015 5:43 AM

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Q: Cannot open App Store in iphone6

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  • by jason269,

    jason269 jason269 Nov 19, 2015 11:48 AM in response to applefromjabalpur
    Community Specialists
    Nov 19, 2015 11:48 AM in response to applefromjabalpur

    Hello, applefromjabalpur.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand that you are unable to connect to the App Store.  Here are the troubleshooting steps that I would start with when experiencing this issue.  

     

    On your iPhone, iPad, or iPod touch

    If you can't connect to the iTunes Store on your iPhone, iPad, or iPod touch:

    1. Make sure that your date, time, and time zone are correct. Tap Settings > General > Date & Time. Time Zone might list another city in your time zone.
    2. Make sure that your iOS software is up to date. Tap Settings > General > Software Update to check for updates. You can also connect your iOS device to iTunes and click Check for Update on your device's Summary page.
    3. Check and verify that you're in range of a Wi-Fi router or base station. If you're using cellular service, make sure that cellular data is turned on from Settings > Cellular. If you're connected to cellular data, larger items might not download. You might need to connect to Wi-Fi to download apps, videos, and podcasts.
    4. Make sure that you have an active Internet connection. Check your device's user guide for help with Internet connection.
    5. Check to see if other devices, such as portable computers, are able to connect to the Wi-Fi network and access the Internet.
    6. Reset your Wi-Fi router by turning it off and then on again.

    If there's still an issue, learn what to do if your device won't connect to a Wi-Fi network.

     

     

    If you can’t connect to the iTunes Store

     

    Cheers