Adding a network printer

Question

Level 1

4 points

Adding a network printer

I have managed to add a network printer - in this case the Ricoh Aficio MP 8001 PS - using the LDP Protocol (IPP was not working, I was getting an error) using a ethernet connection (not wireless). And the good news is that it is indeed connected. When I print, the printer responds. HOWEVER, what is coming out is gibberish on tons of paper. Help? What am I missing? I am running El Capitan but the network in the building is an Microsoft Exchange based system (if that matters)

MacBook Air, OS X El Capitan (10.11.1)

Posted on Nov 18, 2015 11:03 AM

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Answer 1

JimmyCMPIT

Level 7

29,223 points

Nov 18, 2015 11:08 AM in response to david alex

sound like a post script error (meaning driver talking to printer for the Mac is the cause, it's not a network thing, that shouldn't matter)

what driver are you using and where did you get it?

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Answer 2

david alex Author

Level 1

4 points

Nov 18, 2015 11:11 AM in response to JimmyCMPIT

Thanks for your response, JimmyCMPIT. I used this link by googling the name of the printer http://support.ricoh.com/bb/html/dr_ut_e/re/model/mp6001/mp6001en.htm#Mac%20OS%2 0X%2010.11%20(OS%20X%20El%20Capitan)

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Answer 3

JimmyCMPIT

Level 7

29,223 points

Nov 18, 2015 11:36 AM in response to david alex

>System Preferences...>Printers & Scanners

right click your printer

choose "Reset Printing System" (THIS WILL ERASE ALL PRINTERS FROM THE LIST, BUT NOT ANY SOFTWARE)

press the "+" to add the printer back

choose IP

make sure the printer is connected, powered and is on the network as your mac (e.g. if you mac is 192.168.1.115 (or any number between 2 and 254], then your printer needs to be on 192.168.1.[any number between 2-254, but the first 3 need to match)

type the IP Address of the printer.

if you installed the Ricoh PS printer app the driver should appear without you doing anything.

if not under the Use: dropdown select your printer from the list from "select software"

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Answer 4

david alex Author

Level 1

4 points

Nov 20, 2015 8:40 AM in response to JimmyCMPIT

Thanks so much for sticking with me on this. Unfortunately, when I try to set this up using IPP, i get an error saying it was not able to connect to the printer. If I use the LDP it does not give me this error but when I tried printing, I still got the gibberish. :-(

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Answer 5

JimmyCMPIT

Level 7

29,223 points

Nov 20, 2015 9:55 AM in response to david alex

what is the document and what format it in?

does the printer spit out garbage for everything or one (or a few) specific file(s)?

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