HT202731: Using Apple Diagnostics

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Baltasarfrommi

Q: I tried to merg the files and documents from my Mac to my MacBook Pro. Now I cannot open pages (the icon looks like an old ink pen bottle). When I open the new version of pages it does not have any of my previous saved documents. Any suggestions?

I tried to merg the files and documents from my Mac to my MacBook Pro. I was attempting to clear the Mac to give it to someone else. Now I cannot open pages (the older version of pages, with the ink bottle icon). When I attempt to open the new vesion of pages, I cannot find any of my previously saved documents. I've tried making an appointment at our local Apple store and have not been successful in making any appointment. Any suggestions?

iMac

Posted on Nov 18, 2015 10:51 AM