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Helpful answers
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Nov 18, 2015 8:01 PM in response to Kurt Wittmanby leroydouglas,How to take a screenshot on your Mac - Apple Support
In terminal copy and paste:
defaults write com.apple.screencapture location /Users/Username/Desktop/
Replace your <Username> with the name of the user on your system, then use the
killall SystemUIServer
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Nov 18, 2015 8:48 PM in response to leroydouglasby Kurt Wittman,thanks for reply
i followed the steps you described
as well as the matching tutorial
and have the screenshots folder on my desktop
but whenever i click on these keys simultaneously
shift>command>3
or
shift>command>4
i get a bong audio tone that something is wrong
not a camera click audio tone confirming that everything is ok
and nothing copies or appears in the new folder on the desktop
this has always worked fine on my old G4 desktop machine
but has never worked properly on this laptop
any other ideas ?
thanks again
k
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Nov 18, 2015 8:51 PM in response to Kurt Wittmanby leroydouglas,Kurt Wittman wrote:
but has never worked properly on this laptop
MacBook Pro (Retina, Mid 2012), OS X El Capitan (10.11.1)
Are you saying this has not worked since 2012 through multiple OS X upgrades?
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Nov 18, 2015 9:06 PM in response to leroydouglasby Kurt Wittman,that's right
i purchased this laptop on 22 nov 2012
and have never been able to successfully capture a screen shot
i always got the BONG sound and gave up
and did everything on my old G4 desktop because it worked
now i don't have the desktop machine anymore
so i need to make this function on the laptop
i just attempted to fix with your terminal suggestions again
but have the same problem
any other recommendations ?
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Nov 18, 2015 9:07 PM in response to Kurt Wittmanby leroydouglas,Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do
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Nov 18, 2015 9:12 PM in response to leroydouglasby Kurt Wittman,will look into those suggestions
thanks again
k
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Nov 29, 2015 4:43 PM in response to Kurt Wittmanby Kurt Wittman,hey everybody
after a genius bar appointment
and an osx system software reinstall
here's the simple solution
for activating screen shots:
system preferences
keypad
shortcuts
screen shots
check boxes