Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't sync my 6s plus to itunes.

When I connect my 6s plus to itunes, a prompt appears: iphone can't sync with itunes

MacBook, Mac OS X (10.7)

Posted on Nov 19, 2015 6:48 AM

Reply
5 replies

Nov 19, 2015 9:58 AM in response to pames

What is the exact error message word for word?


If you are indeed running OSX 10.7 as your profile indicates and your phone has been upgraded to iOS9 you may get a message about iTunes needing upgrading. This is a more involved reply and I am not going to type it in until I know what your exact error message is.

Nov 20, 2015 4:42 PM in response to Limnos

IT says: the iphone "iphone name" cannot be used bc it requires a newer version of itunes. Go to www.itunes.com to download the latest version "

I did. Once I want to install it doesn't let me bc it requieres a newer operating system. My Macbook is from 2007 and the last operating system i have says Lion 10.7.5.

i tried to upgrade to el capitan, but it says: this version of OS X 10.11 cannot be installed on this computer.


SO, i take it's forcing me to buy a new computer??? How lame is that.


how can i put all my music in icloud in order for my new 6s plus to access it??

I can't sync my 6s plus to itunes.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.