I purchased the starter pack disney infinity 3.0 for Apple TV.
I have followed all the installation steps indicating in the user manual's kit, and everything works as expected until the game starts and appears a legend that says "connecting the Disney Infinity base to keep playing "
what should I do? the base is connected to electricity and next to apple TV
I had the issue at first. I closed Disney Infinity, unplugged and re-pulged in the Disney pad and restarted the game . Seemed to recognize the pad and it stays a constant blue.
My issues are with the SteelSeries Nimbus remote. Connects fine to aTV 4 the X controls and the A seem to work fine in the general menu activities but the Nimbus is totally non-responsive in Disney Inifinity
I had the issue at first. I closed Disney Infinity, unplugged and re-pulged in the Disney pad and restarted the game . Seemed to recognize the pad and it stays a constant blue.
My issues are with the SteelSeries Nimbus remote. Connects fine to aTV 4 the X controls and the A seem to work fine in the general menu activities but the Nimbus is totally non-responsive in Disney Inifinity
I have the same issue. Nimbus not working in Infinity only. It works everywhere else. I have contacted SteelSeries and they told me that they had sent my request to research. I believe they would not have done that without others having the same problem. They also said to give it time to find out what they discover at research.
I had the same problem. Opened the box on Christmas and the remote does not work. To fix it had to download the Nimbus App on my iPad and sync the Nimbus to the iPad via bluetooth. Once done open the Nimbus App and update the firmware. Controller works fine with Disney Infinity after firmware updated. Lame they shipped it with a firmware that does not work out of the box.
I'm having a similar problem. Just got an Apple 4 and a Disney Infinity 3.0 Starter pack. The Apple TV bluetooth can connect to the remote, but it does not even seem to "see" the inifinity pad? I've tried unplugging the pad several times and restarting the Apple TV. Any suggestions?
my controller is saying it's updated to firmware 16.4.1 and it's still not working in infinity. Every other app/game works ok.
I have the same problem. When I go to the Disney Infinity support page it tells me to contact Apple. Apple says it is not their product so not their problem. Apple Support led me through all the steps I would try myself- checking Bluetooth settings, restarting, etc., with no luck. I think both companies are at fault here- both pointing their fingers at the other. I'll return the Infinity and see if another unit helps the problem.
I have the dinsey base and played the first 5 days and everything was very good, but yesterday it suddenly started to dont recognize the base, i hitted the A button like 10 times and it worked....
Were you able to connect the DI pad to the AT4 via bluetooth (in the setting's menu)?
My ATV4 doesn't show the pad to connect to under bluetooth settings...
Problem with Disney Infinity 3.0 starter pack
