AngieLou
Level 1
(0 points)
Q: Apple Pay now in Canada but not letting me add card
Apple Pay became available in Canada yesterday (AMEX only) and I have friends who have been able to add their cards with no problem. Wallet now has the add card option, which wasn't there previously, but I am unable to add my AMEX. When the T&C come up, mine simply says that Apple Pay is only available in the US and UK, which isn't true anymore. I have checked for iOS and App updates and everything is current. Am I missing something? (iPhone 6)
Jonathan UK
Level 8
(40,028 points)
Hi
Is your American Express card issued directly by American Express? Bank-issued American Express cards are not presently supported.
If it is, try these steps:
- Check that your region is set to Canada: Settings > General > Language & Region > Region - set to Canada.
- Check that you have Touch ID or a passcode set up: Settings > General > Touch ID & Passcode.
- Check that you are signed in to iCloud with your Apple ID: Settings > iCloud.
- Close the Wallet app (double-press on the Home button, then swipe up on the app preview to close Wallet).
- Force restart your iPhone (press and hold both the Sleep/Wake and Home button for around 10 seconds, until you see the Apple logo).
- Try adding the card again.
More information: Set up and use Apple Pay on your iPhone or iPad - Apple Support
