ToplineTony

Q: My macbook pro is completely dead

My macbook pro won't boot. Worked fine the evening before but 8 hours later in the morning it appears to be completely dead. Its not responding to the power key at all and no beeps, pings or flashes whatsover. Anyone had this before and what did you have to do to solve it?

 

Model: MacBook Pro 13 - 2013. Any help gratefully received.

MacBook Pro (Retina, 13-inch, Late 2013), Mac OS X (10.6.8)

Posted on Nov 20, 2015 5:22 AM

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Q: My macbook pro is completely dead

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  • by D.Cohen,

    D.Cohen D.Cohen Nov 20, 2015 5:26 AM in response to ToplineTony
    Level 6 (8,424 points)
    Desktops
    Nov 20, 2015 5:26 AM in response to ToplineTony

    Take a look at the steps suggested by Apple in this article:

    If your Mac won't turn on - Apple Support


    Try Safe Boot:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - After your Mac boots up, restart it as you usually do.


    If this doesn't help, follow the instructions below:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

    - Click on Verify Disk and then, if asked to fix problems, on Repair Disk

    - After this, click on Verify Disk Permissions and then on Repair Disk Permissions

    - After the process is finished, shut down your Mac and turn it back on after about 30 seconds


    Apart from that, take a look at this Apple article and follow the instructions on Resetting NVRAM shown there: How to Reset NVRAM on your Mac - Apple Support


    Try resetting the System Management Controller: https://support.apple.com/en-us/HT201295


    Hope this helps!