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apple id setting wrong country

I totally can not remember the answer of the security questions for my Apple ID.

And the country setting of my apple ID is wrong so I can not update my credit card information and can't purchase any app from apple store.

How can I solve this problem. I have logged into my apple Id account, re-set my address with the correct country, but no meaning.

Hope somebody can help me!

Thank you in advance!

Posted on Nov 20, 2015 5:10 AM

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Question marked as Best reply

Posted on Nov 23, 2015 5:10 PM

Hi Vivian


This is a user-based technical support community - Apple does not formally provide technical support here.


If you set a rescue email address, you can reset your security questions. Follow the instructions here to check whether this option is available to you:

If you forgot the answers to your Apple ID security questions - Apple Support


Otherwise, you will need to contact Apple Support. Contact information is available here:

Contact Apple for help with Apple ID account security - Apple Support

1 reply
Question marked as Best reply

Nov 23, 2015 5:10 PM in response to vivian from bella vista

Hi Vivian


This is a user-based technical support community - Apple does not formally provide technical support here.


If you set a rescue email address, you can reset your security questions. Follow the instructions here to check whether this option is available to you:

If you forgot the answers to your Apple ID security questions - Apple Support


Otherwise, you will need to contact Apple Support. Contact information is available here:

Contact Apple for help with Apple ID account security - Apple Support

apple id setting wrong country

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