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My os x v10.7 lion is unable to update to os x el capitan

My macbook in unable to update to the new os x,el capitan.I've been trying to download it from the app store a few times and it doesn't work.os x el capitan didn't finish download

MacBook Pro, Mac OS X (10.7.5), Late 2011

Posted on Nov 20, 2015 5:07 AM

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2 replies

Nov 21, 2015 2:11 PM in response to Baela S.

Hello Baela S.,


Thanks for using the Apple Support Communities!


I understand that you are having difficulty upgrading to OS X 10.11 El Capitan. To begin troubleshooting this situation, I would suggest reading over both the General Requirements and Mac Hardware Requirements listed in the following article to ensure that your Mac is capable of upgrading.


OS X - How to Upgrade - Apple


Cheers!

My os x v10.7 lion is unable to update to os x el capitan

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