Facebook messenger doesnt work, the screen is always on black

facebook messenger not conect, the screen is always on black !

Posted on Nov 20, 2015 2:11 AM

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Question marked as Top-ranking reply

Posted on Jan 24, 2016 12:43 PM

This is what worked for me...


1. On your phone, open Messenger.

2. Go to Settings at the lower right of the screen

3. Go to Apple Watch

4. Change one of the "Default Replies" to anything you want

5. Go back to settings by touching "<Settings"

6. Go to Apple Watch again

7. Delete the entry you changed

8. Go back to settings

9. Close the Messenger App on your phone

10. Open the Messenger App on your watch and it should load all messages


This is what worked for me... I'm not sure how or why, but nothing else worked and I wasn't about to delete anything or reset my phone. Hope this helps!

5 replies
Question marked as Top-ranking reply

Jan 24, 2016 12:43 PM in response to Diegoccchile

This is what worked for me...


1. On your phone, open Messenger.

2. Go to Settings at the lower right of the screen

3. Go to Apple Watch

4. Change one of the "Default Replies" to anything you want

5. Go back to settings by touching "<Settings"

6. Go to Apple Watch again

7. Delete the entry you changed

8. Go back to settings

9. Close the Messenger App on your phone

10. Open the Messenger App on your watch and it should load all messages


This is what worked for me... I'm not sure how or why, but nothing else worked and I wasn't about to delete anything or reset my phone. Hope this helps!

Nov 21, 2015 12:20 PM in response to Diegoccchile

Hello Diegoccchile,


Thank you for visiting Apple Support Communities.


I understand your Facebook Messenger app on your Apple Watch just shows a black screen.

Has it worked in the past or is this from the first time using it?


Although the following article says, "Get help installing a third-party app" please go through it for troubleshooting the app itself.

Get help installing a third-party app to your Apple Watch - Apple Support


You may want to delete it from the Apple Watch and proceed from there.


Let us know how it goes.

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Facebook messenger doesnt work, the screen is always on black

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