Lee M P

Q: dont have access to the phone number i set Keychain up withy

Hi, im trying to access Keychain on my new phone but I don't have access to my old number so it won't let me in. Can anyone please help?

iPhone 5s, iOS 9

Posted on Nov 20, 2015 2:42 AM

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Q: dont have access to the phone number i set Keychain up withy

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Nov 20, 2015 2:55 AM in response to Lee M P
    Level 10 (104,328 points)
    Apple TV
    Nov 20, 2015 2:55 AM in response to Lee M P

    If you have a Mac that is already using keychain, try changing the number at System preferences > iCloud Keychain > Options, otherwise...


    You can only change the number once you are successfully in the Keychain. Get help using iCloud Keychain - Apple Support


    In your case, if you cannot receive the verification code and you do not have another device already logged into iCloud Keychain that you can approve from, then you will need to choose the option that says forgot code.  This will allow you to reset the keychain.