Q: Updated iphone, won't accept terms and conditions?

I updated it, I sign into apple and it works. Accepts password, account blah blah blah. But then when i go to agree to the conditions and it loads, then says "Could Not Sign In" Help?

iPhone 4S, iOS 9.1, null

Posted on Nov 20, 2015 5:01 AM

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Q: Updated iphone, won't accept terms and conditions?

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by brenden dv,

brenden dv Nov 21, 2015 2:01 PM in response to eishark
Community Specialists

Nov 21, 2015 2:01 PM in response to eishark

Hi eishark,

I'm sorry to hear you are having these issues with your iPhone after a recent update. I'm a bit unclear where exactly you are seeing it, but in most cases a "Could Not Sign In" error is in reference to the iTunes Store/App Store. If that is the case, you may find the troubleshooting steps outlined in the following article helpful:

If you can’t connect to the iTunes Store - Apple Support
iTunes: Possible iTunes Store errors - Apple Support
Advanced iTunes Store troubleshooting - Apple Support

Regards
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Q: Updated iphone, won't accept terms and conditions?

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