HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

Learn about How to erase your iOS device and then set it up as a new device or restore it from backups
billybob1919
Level 1 (0 points)

Q: Retractions

I Need to turn off my recreations. I forgot  password and I wanted to know how to turn off my retractions I really want to fix this problem.

Please help me fix this without restoring my phone

iPhone 6, iOS 9.1

Posted on Nov 20, 2015 12:37 PM

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billybob1919

Q: Retractions

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  • Helpful answers

  • by AJ397,

    AJ397 AJ397 Nov 20, 2015 12:38 PM in response to billybob1919
    Level 5 (6,244 points)
    Accessibility
    Nov 20, 2015 12:38 PM in response to billybob1919

    If you can't remember your restrictions passcode you need to restore the device to get the restrictions off. -AJ

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Nov 20, 2015 12:39 PM in response to billybob1919
    Level 9 (56,795 points)
    iPhone
    Nov 20, 2015 12:39 PM in response to billybob1919

    I'm guessing that you are referring to Restrictions. If that is the case, and you cannot remember the password, then the only alternative is to restore the phone to factory. You will have to erase it completely and you cannot restore your backup, unless you have one from before the addition of the Restrictions, since the Restrictions passcode is part of the backup. The only fix that does not require restoring the phone is to remember the passcode.