i cannot see album artwork on a wdmycloud nas

Question

Timbo609 Author

Level 1

8 points

i cannot see album artwork on a wdmycloud nas

I am using :

Toshiba PC running windows 7

Itunes 12.3.1.23 64 bit

WDMyCloud NAS Drive

In Itunes I am loading music from CD's using the PC CD Drive.

Itunes is set to find Album Art automatically as I load.

1. Open Itunes

2. Under File there is an icon like a house with a musical note in it.

3. If I click this I get two options

- This computer

- WD My Cloud

4. I select WD My Cloud

5. Insert CD

6. Itunes asks whether I want to load to my library I say yes

7. The CD is imported to my library

8. On completion The House Icon returns to my pc

9. The album appears both in recently added and all albums

10. There is artwork at two levels

- If I right click on the album, get info, edit items and change to Artwork tab the artwork is there

- If I right click on a track and go to Artwork tab there is artwork

11. If I change the house icon to WDMyCloud the album does not have artwork, nor any track

12. If I right click on the album there is no get info

13. If I right click on a track, get info, Artwork tab, Paste the artwork, it pastes, I say ok

14. I right click again on the track and there is no artwork

Any ideas ?

Windows 7

Posted on Nov 20, 2015 1:28 PM

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Answer 1

Timbo609 Author

Level 1

8 points

Nov 22, 2015 3:50 AM in response to Timbo609

The solution was I needed to add the WD My Cloud "Share" containing the music albums to the Windows Media Player library.

Action

Use Manage Libraries option to include the actual Share into the library.

It then shows artwork, in both Windows media and Bose Soundtouch.

Any missing can be added :

- Right click on album picture without art

- Find album information

- Select the appropriate

- Next

- Finish

Answer

"No its not an access rights problem. Try adding the WD My Cloud "Share" containing the music albums to the Windows Media Player library. Then you can add album art to the folder/share. Use the Manage Libraries option within Windows Media Player.

If you see the WD My Cloud listed as a Library, like in the image below last item, the Windows Media Player connects to the WD My Cloud via DLNA and access its contents. When it does so one cannot change the file data. That's why you have to use the Manage Libraries option to include the actual Share into the Library so Windows Media Player will manage and edit the media files."

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