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Davcon Proiect

Q: office 2008 can't instal it

Hello

 

I've bought an office 2008 from eBay and I can't install it because in the final step the answer is: "installation failed because there was no software found to install".

 

I've disabled Gatekeeper and Firewall, but it still doesn't work

 

Do you recommend something else ?

 

Tks

iMac, OS X El Capitan (10.11.1), office 2008

Posted on Nov 20, 2015 2:39 PM

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Q: office 2008 can't instal it

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  • by pinkstones,

    pinkstones pinkstones Nov 20, 2015 2:59 PM in response to Davcon Proiect
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    Nov 20, 2015 2:59 PM in response to Davcon Proiect

    How did you buy it on eBay?  Was it in shrink-wrap, never used or had it be used previously? 

  • by Davcon Proiect,

    Davcon Proiect Davcon Proiect Nov 20, 2015 3:09 PM in response to pinkstones
    Level 1 (0 points)
    Nov 20, 2015 3:09 PM in response to pinkstones

    I'm assuming it was used previously and disabled;  either is not compatible with OS X El Capitan or can't be install if you have already update your MAC to last OS X version

  • by pinkstones,Helpful

    pinkstones pinkstones Nov 20, 2015 3:15 PM in response to Davcon Proiect
    Level 5 (4,209 points)
    Safari
    Nov 20, 2015 3:15 PM in response to Davcon Proiect

    I have Office 2008 on my computer, and I'm running El Capitan, so it's not an issue of compatibility.  I've had it on here since Snow Leopard (10.6), so it's been with me a while.  My best guess, without knowing anymore than what you've shared, is that because it was previously used by someone, it can't be registered again on another computer.  This is why you should never buy used software.  Many times it can only be registered once, by the person who initially bought it, and that's it.  I remember many moons ago when my Dell laptop crashed, I had to call Microsoft and get a special code or something to allow me to reinstall Office because my one installation had been used up already.

  • by Davcon Proiect,

    Davcon Proiect Davcon Proiect Nov 20, 2015 3:17 PM in response to pinkstones
    Level 1 (0 points)
    Nov 20, 2015 3:17 PM in response to pinkstones

    Thanks for your answer; I have to ask refund the item