my ipod tuch screen went black

Question

my ipod tuch screen went black

i need to back it up but i cant log in to it cuz my screen is black and no i did not steal it but its been in a droor for a fuw yers my xgf brok it on me and now i go to plug it in and it telling me my full name lol thats how ik its mine and on top of that it wont pop up in the itunes but it will say the ipod tuch jarrid a.... is locked and needs to be unlocked to conekt to itunes sooo what do i do and no i do not want to rest it cuz that would beet the point of this all i just want my pics and vidoes off it thats all

iPhone 4S, iOS 9.1

Posted on Nov 21, 2015 12:24 AM

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Answer 1

lllaass

Level 10

210,417 points

Nov 21, 2015 1:06 AM in response to Irish.Vape.Life

You have to connect the iPod to your computer and restore via iTunes., It is not what yo want but is what has to be done. Yes, the iPod will be erased.

Place the iOS device in Recovery Mode if necessary to allow the restore.

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

Restore your device from an iCloud or iTunes backup - Apple SupportIf you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

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