Leibman1976

Q: Sabre SB 35. Atv4 can't find my audio devise. iPhone 6s connect with it without some problems.10x

Sabre SB 35. Atv4 can't find my audio devise. iPhone 6s connect with it without some problems.10x

AppleTV 2, iOS 9.1

Posted on Nov 21, 2015 2:51 AM

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Q: Sabre SB 35. Atv4 can't find my audio devise. iPhone 6s connect with it without some problems.10x

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  • by Allen A,

    Allen A Allen A Nov 22, 2015 12:02 PM in response to Leibman1976
    Community Specialists
    Nov 22, 2015 12:02 PM in response to Leibman1976

    Hi Leibman1976,

     

     

    I understand that you're not able to pair your Apple TV with your Harman/Kardon soundbar, despite having paired it with your iPhone. It may be that you need to place your soundbar back into recovery mode in order for the Apple TV to be able to see the device.

    Pair your Bluetooth accessory

    Use these steps to pair a Bluetooth accessory to your Apple TV (4th generation):

    1. Put your Bluetooth accessory in pairing mode using the instructions that came with it.
    2. On your Apple TV, go to Settings > Remotes and Devices > Bluetooth. Your Apple TV will search for nearby Bluetooth accessories.
    3. Choose your Bluetooth accessory. 
    4. If asked, enter a passkey or PIN. On your Apple TV, your accessory should now appear in My Devices. 

     

    Below are additional troubleshooting steps that you may find helpful if you're still finding that you have trouble connecting your Apple TV with your soundbar.

    If a Bluetooth accessory won’t connect to your Apple TV (4th generation) or loses connectivity during use, follow these steps. After each step, see if you still need help:

    1. Make sure that you're in range of your Apple TV and there isn't interference in the area.
    2. Check that your accessory is fully charged and powered on.
    3. Make sure that the software on your Bluetooth accessory and your Apple TV is up to date. For example, if you have Beats wireless headphones, check for firmware updates.
    4. Move your Apple TV to a different location near your television.
    5. Look for your accessory in Settings > Remotes and Devices > Bluetooth. If you see it but you can’t connect to it, use the steps above to unpair your accessory. Then try to pair it again.
    6. If you need more help connecting or using a Bluetooth accessory with your Apple TV, contact the manufacturer of the accessory.

    Use Bluetooth accessories with your Apple TV (4th generation)
    https://support.apple.com/en-us/HT205302

     

     

    Sincerely

  • by Leibman1976,

    Leibman1976 Leibman1976 Nov 22, 2015 12:40 PM in response to Allen A
    Level 1 (0 points)
    Nov 22, 2015 12:40 PM in response to Allen A

    10x.but  it not solved my problem 

  • by Allen A,

    Allen A Allen A Nov 22, 2015 12:58 PM in response to Leibman1976
    Community Specialists
    Nov 22, 2015 12:58 PM in response to Leibman1976

    Leibman1976,

     

    Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

     

     

    All my best