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Apple Recovery (iBoot) USB Driver - Cannot be installed

Good Morning all,


I tend to class myself a bit of a geek and have never come across a software issue which i haven't solved (the vast majority of the time by just searching Google and getting all your guys support!)


However, i have officially been broken and really, really need your guys support!


I recently got a new iphone 6 64gb. I connected it to my laptop (HP, Windows 10 - all updated), and started the iPhone restore process. This seemed to work successfully, until it asked me to update my iphone, which i did!


I came back to a notification that the iphone could not be updated, and my iphone in recovery mode . . . this is where the issues have started!


The iphone is now not recognized by windows or iTunes.


Once connected, windows identifies it, but that is all.


After searching through these forums it seems as though the drivers have disappeared or become corrupted.


I go into device manager to see, "Apple Mobile Device (Recovery Mode", with an exclamation mark. I then go to update the driver, manually, (C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers) etc.


The driver seems to install, however the below error occurs:


User uploaded file


And this is where i am stumped. The iphone is just sat in recovery mode and itunes cannot detect it.


I have tried all the standard things, complete uninstall, reinstall, windows updates, driver download programs, various reg edit scans etc etc.


I really have come to the end of my ideas, and if possible, the end of Google!


A massive thank you in advance,


Regards

iPhone 6, iOS 9.1, Recovery mode during update

Posted on Nov 21, 2015 4:13 AM

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Nov 21, 2015 7:58 AM in response to IdrisSeabright

Thanks for your help Meg St._Clair,


I have been through the article a few times and it does mention the apple drivers, however it assumes that once you have located the drivers they should install and all should be well.


Unfortunately for me that isn't the case, and this is where my problem lies. Even if i identify the exactly driver, it says it is invalid and cannot be installed!


Frustrating to say the least!


Thanks again!

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Apple Recovery (iBoot) USB Driver - Cannot be installed

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