Installed fiber optics and cannot get iphone 6 to connect to internet

Installed fiber optic communications to wole house. My Samsung laptop connects to the internet. My husband's Motorola connects to the internet. The BIG PROBLEM I cannot get my Apple Iphone 6+ to connect to the internet. When I check wifi there is a ceck mark next to the name of my network. It shows the wifi symbol and tat it secured with a lock symbol. Any help would be appreciated.

iPhone 6 Plus, iOS 9.1

Posted on Nov 21, 2015 9:58 AM

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3 replies

Nov 21, 2015 10:11 AM in response to Allan Eckert

My iphone never asked for a password. I did the forget network part. Then I went back to connect to a network. It asked for the security code and I put it in and the network showed up again with the check mark. I have one thought but i'm not sure. I don't don't if the installer used Capital letters or lower case letters when he entered the security code. I asked him if it mattered if I used either or and he said no. Should I go back and try forgetting the network and reentering the password with capitol letters? Thanks for your help.

Nov 21, 2015 11:20 AM in response to Allan Eckert

t to internet

My iphone never asked for a password. I did the forget network part. Then I went back to connect to a network. It asked for the security code and I put it in and the network showed up again with the check mark. I have one thought but i'm not sure. I don't don't if the installer used Capital letters or lower case letters when he entered the security code. I asked him if it mattered if I used either or and he said no. Should I go back and try forgetting the network and reentering the password with capitol letters? Thanks for your help. Somehow I didn't post this right. Still need help. janetfrommaysville

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Installed fiber optics and cannot get iphone 6 to connect to internet

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