rashmiv17

Q: iTunes stopped working

Hi,

 

I have installed latest version of iTunes on my Windows 7 64-bit system. But, it's keep getting stopped.

Below, is the error I am getting.

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: iTunes.exe

  Application Version: 12.3.1.23

  Application Timestamp: 5620c96d

  Fault Module Name: CoreAudioToolbox.dll

  Fault Module Version: 7.10.5.0

  Fault Module Timestamp: 55e61a16

  Exception Code: c000001d

  Exception Offset: 00000000005f9630

  OS Version: 6.1.7600.2.0.0.256.4

  Locale ID: 1033

  Additional Information 1: 86a5

  Additional Information 2: 86a599f99c7c0b061be0ac10bc599c0b

  Additional Information 3: fed6

  Additional Information 4: fed622b47b1ad2e473bfcb250c527fd0

 

 

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

 

Please suggest what should I do?

 

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

 

Thanks in advance.

 

Regards,

Rashmi

iPhone 6, iOS 8.4, null

Posted on Nov 22, 2015 12:18 AM

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